Emotional Intelligence
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Emotional intelligence (EI) is the ability to identify, recognize, assess, harness and control your own emotions and those of other individuals or groups. Many consider EI to be a "gift from your creator" and they are wrong. You can actually acquire EI as a skill, develop it and even master it, given the right guidance in skill development. Since 1998, Daniel Goleman introduced a wide array of EI competencies and skills that drive leadership performance. Goleman includes a set of emotional competencies within
each construct of EI. He stressed that Emotional competencies are not innate talents, but rather learned capabilities that must be worked on and can be developed to achieve outstanding performance. He outlines 5 main categories: 1. Self-awareness – the ability to know one's emotions, strengths, weaknesses, values and goals and recognize their impact on others while using gut feelings to guide decisions. 2. Self-regulation – involves controlling or redirecting one's disruptive emotions and impulses and adapting to changing circumstances. 3. Social skill – managing relationships to move people in the desired direction 4. Empathy- considering other people's feelings especially when making decisions 5. Motivation- being driven to achieve for the sake of achievement. Our methods are based on the idea that you can improve communication, self-awareness and self-esteem, as well as self-confidence, social interaction, and mental skills. You can learn to be motivated, full of energy and drive if you understand the enormous power you have within you. |
EI - not innate talents, but rather learned skills (for more details see "What Makes A Leader" by Daniel Goleman, Harvard Business 1998):
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